Simply put, Mac Concierge provides the best computer servicing I have ever encountered. Joe Peng is a master at what he does. Whether it be his on-site visits or telephone assistance, he is always professional, amiable, patient and FAST. He is an invaluable asset to our company.
You've recommended and installed the best-functioning computer-printer-scanner set-up I've ever had. For someone like me, a non-technical late-learner on the computer, that's been a tremendous blessing, and the result has helped to make my writing and editing work more efficient, easier, also more pleasant, to manage. I'm grateful for the quality attention you give to an individual, non-corporate customer like myself. And I've been amazed at how rapidly you've responded whenever I've called or emailed a question or a problem to you. At times it almost seemed as if you arrived at the door or called back just minutes after I hung up the phone or hit send.
I used the services of Mac Concierge and Joe Peng when my Macs ran into some trouble. Joe arrived on time and quickly fixed the issue in a professional manner. In addition Joe went beyond the call and gave us some nifty additional tips about our OS that has saved us much time and effort. Joe is pleasant and I would recommend him without hesitation.
I have worked with Mac Concierge and Joe for years and his knowledge continues to astonish me. There seems no minor emergency that he cannot solve, no messy dilemma he will not parse through. He is always on call, always on time, and invariably correct. He works Mac miracles.
Working with Mac Concierge is like having your own personal trainer for computers.
Mac Concierge is an Information Technology consulting and support firm for small to mid-sized business. We specialize in personalized Mac & Windows network design and support. Through partnering with your existing IT staff, or becoming your on-call IT support, we provide project based and subscription based services for Mac and Windows clients in the New York City area.
Please feel free to email or call us at anytime to see how we can be of service.